Cancellation Policy

We understand the pain of cancelling a trek. As trekkers, we always look forward to treks, and after months of training and planning, if we have to cancel our trek, there’s no greater disappointment than that.

This is why we have a trekker-friendly cancellation policy.

In case of Individual cancellations ( Trek):

• If more than 30 days before the start, then 100% carry forward to a future expedition or 90% refund.
• If cancellation is done between 30 days to 12 days prior to start, then 50% refund or 75% carry forward.
• People cancelling less than 12 days prior will get a 10% refund or 25% carry forward.

In genuine cases such as a family emergency, serious medical issues, or accidents, we may consider offering a higher refund or a higher carry forward percentage. Participants must submit valid proof, such as a medical certificate, hospital documents, or any other relevant evidence, for consideration. The final decision regarding the refund or carry forward will be at the sole discretion of the Parvat Exploration.

In case of Individual cancellations ( IMF Expedition):

• If more than 30 days before the (Second Installment), 40% of the amount can be carried forward to a future expedition or a 15% refund will be provided. This is because significant expenses such as IMF permissions, forest fees, and documentation charges are incurred in advance..
• If cancellation is done after the Second Installment and before the start, only 25% refund or 40% carry forward will be allowed. This is because, in IMF expeditions, we cannot add any new member at a later stage due to permissions and fixed documentation.
• People cancelling less than 12 days prior will get a 25% refund or 40% carry forward.

In genuine cases such as a family emergency, serious medical issues, or accidents, we may consider offering a higher refund or a higher carry forward percentage. Participants must submit valid proof, such as a medical certificate, hospital documents, or any other relevant evidence, for consideration. The final decision regarding the refund or carry forward will be at the sole discretion of the Parvat Exploration.

For the cancellation of services due to any avoidable/unavoidable reasons, PARVAT EXPLORATION must be notified of the same in writing at hq@parvatexploration.com.

At the time we receive your written cancellation, refunds based on the total fare will be allocated as described above.